All shipping is done via FedEx ground unless overnight shipping is requested. We will make every effort to ship your order within 24 hours of placing your order. All Livestock orders will ship on Monday and Tuesday via FedEx overnight. We will make every effort to make sure you are happy with your purchase, however, returns are at the sole discretion of Marine Solutions. In the event that we allow you to return a product to us, you are responsible for the return shipping to us as well as a 10% restocking fee. Your money will be refunded minus the initial shipping fee.